Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website or use our platform. They contain information that is sent back to our servers on subsequent visits, allowing us to recognize your device and remember your preferences and settings. Cookies are an essential part of web functionality and are used by virtually all websites and online services to enhance user experience, improve security, and gather analytics.
FederateWave uses four categories of cookies, each serving a specific purpose in operating our platform and improving your experience.
- Essential Cookies: These cookies are necessary for the platform to function. They enable core features such as user authentication, session management, security token handling, and API gateway access control. You cannot disable these cookies while using FederateWave.
- Analytics Cookies: We use analytics tools to understand how users interact with our website and platform. These cookies collect data on pages visited, time spent on each page, features used, and error rates. This information helps us identify performance bottlenecks and improve the user experience.
- Marketing Cookies: These cookies allow us to track your activity across the web and deliver personalized content and advertisements based on your interests. We use this data to understand which messaging resonates with different user segments and to optimize our marketing campaigns.
- Preference Cookies: These cookies remember your settings, such as language preferences, display mode, accessibility settings, and feature selections. They allow us to provide a personalized experience on your next visit without requiring you to reconfigure these settings.
Essential cookies are mandatory for platform operation. They include session tokens (fw_session), authentication credentials (fw_auth_token), and security nonces (fw_csrf_token). These cookies expire after 24 hours or when you log out. They are never shared with third parties and are encrypted in transit and at rest. Essential cookies enable secure API calls, prevent unauthorized access, and maintain your authenticated session across the federated gateway infrastructure.
Analytics cookies (e.g., fw_analytics_session, fw_page_views) are placed by third-party analytics providers such as Google Analytics and Mixpanel. They collect anonymous data about your browsing behavior, device type, operating system, browser type, and geographic location (at country level only). This data is aggregated and anonymized before being stored on our analytics servers. You can review our Privacy Policy for details on how we use this data.
Marketing cookies (e.g., fw_marketing_id, fw_campaign_source) are used to track your interactions across websites and deliver personalized advertisements. These cookies may be shared with advertising partners such as Google Ads, LinkedIn Campaign Manager, and Marketo. The data collected includes the pages you visit, links you click, and content you view. Opt-out options are available at any time through our cookie preferences form or by visiting the opt-out pages of our advertising partners.
Preference cookies store your settings such as language preference (fw_language), UI theme (fw_theme), accessibility options (fw_a11y_settings), and feature toggles (fw_feature_flags). These cookies persist for 1 year and are stored locally in your browser. They are never transmitted to third parties and are used solely to deliver your preferred user experience on subsequent visits.
FederateWave uses cookies from the following third-party providers: Google Analytics (for analytics), Mixpanel (for product analytics), Google Ads (for display advertising), LinkedIn Campaign Manager (for B2B advertising), Intercom (for customer support chat), and Stripe (for payment processing). Each of these providers has their own cookie policy and privacy practices. We encourage you to review their policies on their respective websites. You have the right to opt out of third-party cookies by adjusting your cookie preferences or by visiting the opt-out pages provided by each vendor.
Essential cookies are session-based (expire at logout) or 24-hour cookies (expire after 24 hours of inactivity). Analytics and marketing cookies typically expire after 13 months. Preference cookies expire after 1 year. Some cookies set by third-party services may persist for longer periods (up to 2 years). You can view the expiration date of individual cookies by inspecting your browser's cookie settings.
You have several options for managing cookies: (1) Use our cookie preference center to enable or disable cookie categories (essential cookies cannot be disabled); (2) Adjust your browser settings to reject cookies or alert you when a cookie is being set; (3) Delete existing cookies from your browser at any time. However, disabling non-essential cookies will not affect platform functionality. Disabling essential cookies may prevent the platform from functioning properly.
Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry-wide standard for recognizing DNT signals. FederateWave does not currently respond to or alter our data collection practices in response to DNT browser settings. However, you can still manage your cookie preferences through our preference center or your browser settings to achieve similar effects.
For users subject to the European Union's General Data Protection Regulation (GDPR), we obtain your explicit consent before placing non-essential cookies. You have the right to access, correct, or delete your cookie data at any time. You also have the right to withdraw consent and the right to lodge a complaint with your national data protection authority. For California residents under CCPA, you have the right to know what cookies are placed, why they are placed, and opt out of the sale of your information. We honor all regional privacy law requirements, including PIPEDA (Canada) and PDPA (Singapore).
FederateWave may update this Cookie Policy from time to time to reflect changes in our cookie practices, legal requirements, or new types of cookies we use. We will notify you of material changes by updating the "Last updated" date at the top of this policy and, if required by law, by sending you an email notification. Your continued use of the platform after such changes constitutes your acceptance of the updated Cookie Policy.
If you have questions about our use of cookies, your cookie preferences, or how we handle your data, please contact us at [email protected] or by mail at:
FederateWave, Inc.
123 Market St
San Francisco, CA 94105
USA
Phone: +1-415-555-0137
Response time: Within 1 business day