By accessing or using the FederateWave platform, website, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. Your use of the Service constitutes your acceptance of these terms in their entirety. If you are accessing the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these terms.
FederateWave provides a decentralized, AI-powered platform for inter-tenant network interference detection, mediation, and uplink scheduling. The platform operates as a Software-as-a-Service (SaaS) offering available in three tiers: Observer (monitoring only), Mediator (full AI-driven mediation), and Arbitrator (enterprise with dedicated infrastructure). Services include access to the neutral API gateway, anonymized device discovery, interference classification, cooperative channel allocation, and cryptographically signed scheduling agreements. Services are provided "as-is" and subject to availability and performance limitations.
You must be at least 18 years old and capable of entering into binding contracts to use the Service. Organizations must designate an authorized representative with decision-making authority. You agree to provide accurate, complete, and current registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or use of your account. We reserve the right to suspend or terminate accounts that contain false or misleading information.
Fees are charged monthly in advance on your billing date. You authorize us to charge your payment method for all fees and charges. Billing disputes must be reported within 30 days of the charge. We accept credit cards, wire transfers, and ACH. Failed payment may result in suspension or termination. Monthly subscriptions automatically renew unless cancelled with 30 days' written notice. Annual subscriptions include a 20% discount and require one year commitment. Refunds are not provided for partial months or cancelled services.
You may use the Service solely for lawful purposes and in compliance with these terms. You may not: (a) Use the Service to transmit malware, viruses, or harmful code; (b) Attempt to gain unauthorized access to the platform or other users' data; (c) Reverse engineer, decompile, or disassemble the platform; (d) Use automated tools to scrape, bulk download, or copy data; (e) Interfere with platform availability or performance; (f) Violate FCC regulations or other spectrum laws; (g) Share login credentials or allow unauthorized users to access your account; (h) Use the Service for any unlawful activity or in violation of privacy laws.
FederateWave retains all intellectual property rights in the platform, including software, algorithms, AI models, documentation, and trademarks. Your subscription grants you a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these terms. You may not license, sell, sublicense, or distribute the Service. You retain ownership of data you provide to the Service (RF telemetry, network configuration). We may use anonymized, aggregated data for service improvement and analytics subject to your privacy settings and our Privacy Policy.
You retain all rights to data you upload or provide to the Service. You grant FederateWave a non-exclusive, worldwide license to use, copy, and process your data solely to provide the Service and improve platform performance. We apply encryption, hashing, and anonymization to protect your data according to your privacy settings. You are responsible for ensuring you have the right to share any data with us and that sharing complies with applicable regulations. We will treat your data as confidential and apply industry-standard security measures.
The Service may integrate with third-party services (analytics, payment processors, cloud providers). We are not responsible for third-party services or their compliance with regulations. Your use of third-party integrations is governed by their respective terms. We make no warranties about the availability, security, or performance of third-party services. Removal of a third-party integration may interrupt Service features that depend on it.
THE SERVICE IS PROVIDED "AS-IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. FEDERATEWAVE DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR ALWAYS AVAILABLE. SOME JURISDICTIONS DO NOT ALLOW DISCLAIMER OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEDERATEWAVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF YOUR USE OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITS MAY NOT APPLY.
You agree to indemnify, defend, and hold harmless FederateWave, its officers, directors, employees, and agents from any claims, damages, or costs (including attorneys' fees) arising from: (a) Your violation of these terms; (b) Your use of the Service; (c) Your data or content you provide; (d) Your violation of applicable laws or regulations; (e) Your infringement of third-party intellectual property rights. We will notify you promptly of any such claim and cooperate with you in the defense.
FederateWave may suspend or terminate your account immediately without notice if we believe you have violated these terms, engaged in fraudulent activity, or violated applicable laws. You may terminate your account at any time by providing written notice. Upon termination, your access to the Service ceases immediately. We may retain your data as required by law. Sections of these terms that by their nature should survive termination (payment obligations, limitation of liability, indemnification) shall survive.
Observer and Mediator tiers provide 99.5% uptime SLA. Arbitrator tier provides 99.99% uptime SLA. Scheduled maintenance (2 hours monthly, 2 weeks' notice) is excluded. Downtime is measured over a calendar month. If uptime falls below the SLA threshold, eligible customers receive service credits: 5% for 98.5–99.5% uptime, 10% for 98–98.5%, 25% for below 98%. Credits are issued automatically and apply to the next month's invoice. These credits are your sole remedy for downtime.
These terms constitute the entire agreement between you and FederateWave. Any updates to these terms are effective when posted. Continuing use constitutes acceptance. If any term is found invalid, the remainder remains in effect. Our failure to enforce any provision is not a waiver of that provision. These terms are governed by California law, excluding conflict-of-law rules. Disputes are resolved through binding arbitration in San Francisco, California, unless prohibited by law. You agree to waive class action rights and arbitrate individually.